Chao / Support

Need a hand?

Questions, feedback, or something that isn’t working? Get in touch.

Contact Ian Ramos

Use “Chao support” as your subject so your message is easy to identify.

Help me understand the issue

Include your iPhone model, iOS version, Chao version, and what happened. If you attach a screenshot, remove personal information and photos you don’t want to share.

Does swiping left delete a photo?

No. It adds the photo to a queue for review. Deletion is requested from that queue, and iOS asks you to confirm.

How do I change photo access?

Use your iPhone’s Settings app to review Chao’s Photos permission. If you selected limited access, you can also manage the selection from Chao’s photo-access controls.

Can I send a feature request?

Yes. Send your idea to the same email address.